Best practices
Abandoned Cart Email Best Practices, Ranked by What the Data Supports
Most best-practice lists are folklore. These are the practices the published benchmark datasets actually back, ordered by how much they move recovery.
Lifecycle flows, broadcast strategy and the messages that bring buyers back: abandoned cart, post-purchase, browse abandonment and more.
Most best-practice lists are folklore. These are the practices the published benchmark datasets actually back, ordered by how much they move recovery.
How many emails, how far apart, and what each one is allowed to say. The published data from Klaviyo and Omnisend agrees on the shape more than most marketers expect.
Strip the branding away from any strong cart recovery email and you find the same five blocks in the same order. Here is the anatomy, and the archetypes worth copying.